Falgun Kumar Sinha

• Orchestrated research and development projects focusing on the development of practical AI applications. • Developed ML prototypes for industrial automation using Python (pandas, scikit-learn), reducing experimentation error by 16.7%.

• Planned Program Increment (PI) for AI and machine learning product releases. • Defined 50+ AI features, created user stories and acceptance criteria enabling AI automation. • Managed product backlog in Jira improving delivery predictability and reducing feature rework cycles.

• Delivered AI-driven recommendations and predictive analytics solutions for digital commerce across multiple business lines, improving data-driven decision making. • Orchestrated Generative AI chatbot implementation reducing manual order support workload by 21%. • Built big-data analytics pipelines from social media behavioral KPIs, enabling enhanced customer engagement.

• Led cross-functional team of 9 developers and QA engineers, delivering enterprise data analytics solutions. • Designed SQL-based ETL workflows and Power BI dashboards, enabling data-driven campaign optimization and demand forecasting insights that contributed to 13% revenue growth. • Supported project delivery lifecycle including planning, risk tracking and milestone execution.

• Developed dashboards using SQL and SAP BI from multi-source data, enabling sales and customer insights for 410+ stakeholders and reducing manual reporting effort by 32%. • Built analytical datasets from raw data supporting churn analysis and demand forecasting.

• Designed dashboards and integrated sales, customer, and order reports using SQL and SAP BI. • Generated datasets from raw data for customer segmentation and retention analysis. • Automated distribution of sales forecasting reports to 240+ stakeholders reducing manual reporting overhead.

• Enhanced and maintained HR payroll and leave management systems using Peoplecode and C, supporting 240K employees. • Automated salary and leave execution processes improving payroll processing accuracy and operational efficiency.