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Supporting secure lifecycle management of several thousand Apple enterprise devices within a high-security, High availability, security-first European institutional environment. Scope: * Enterprise deployment architecture via Apple Business Manager & Microsoft Intune * Risk-based configuration design for differentiated exposure profiles * Certificate-based authentication (SCEP) & secure VPN * Environment with Conditional access enforcement * Enterprise app deployment * Compliance monitoring

At EUIPO, I contributed to the design, deployment, migration and secure management of institutional mobile platforms across iOS, Android, Windows,Surface Hub and macOS ecosystems. Key achievements: • Designed full deployment models for iOS & Android (COBO ) • Migration MobileIron → Intune • Implemented certificate-based authentication (SCEP) • Integrated F5 VPN gateway with conditional access • Implemented M T D (Cisco Harmony) • Managed Surfacehub meeting devices • Co-managed Windows fleet (SCCM / Intune)

Management and support/repairs of the fleet of mobile devices (iphones, iPads, macs, android) using the Mobileiron ( IVANTI endpoint manager mobile and Ivanti neurons for MDM) and Microsoft Intune platforms for the OHIM ( recently renamed EU IPO) in Alicante. Worked on extending the available options for the use of mobility with remote access to some data from mobile devices, single sign-on, resilience, vpns and integration with an F5. Built new deployment using android COBO fully managed devices.

Mobile Devices specialist (mobile phones, pdas, iPhones, iPads, android, Windows Mobile deployment and management, repairs), Second line support, mixed environment windows 7 -office 2010 and windows xp- office 2002 and 2003, as well as large inhouse development area. Multilingual Multicultural office environment, with small branches in other continents. Disaster recovery and High availability implementation of the MDM as well as revising authentication methods to improve user experience

Second line help desk duties, outsourced to a spanish client, the European Office for the Harmonisation of the Internal Market,"OHIM"; Giving software and hardware support, Implementation and deployment of new technologies, analysis of problems , Liaise IT solutions in a multilingual and multicultural environment following ITIL procedures. SMS, Mobile roaming support, PDAs, Remedy, connectivity, ras, liaison with users, reports, etc..