Florian Düngen

arbeitet von zu Hause. 🏡

Angestellt, Customer Success Manager, ELO Digital Office GmbH
Berlin, Germany

Fähigkeiten und Kenntnisse

Kenntnisse in Google Adwords
SEM
Master of Science in International Management
Bachelor of Arts in Media Management mit Schwerpun
Kreativität
Motivation
Flexibilität
Teamfähigkeit
Analyst Relations Erfahrung in den Bereichen Autom
Public
Healthcare
International AR.
Account Management
Bid-Management
Clientmanagement
Präsentationsfähigkeit
Teamleitung
Team Development
Internet Marketing
Werbung
Customer Success
Customer Retention
Customer Relationship Management
churn zero
Salesforce

Werdegang

Berufserfahrung von Florian Düngen

  • Current 11 months, since Jul 2025

    Customer Success Manager

    ELO Digital Office GmbH
  • 3 years and 10 months, Sep 2021 - Jun 2025

    Senior Customer Success Manager

    Acrolinx
  • 2 years and 7 months, Nov 2018 - May 2021

    Account Director Central Europe Adobe Advertising Cloud

    Adobe

    Head of Client Services for Ad Cloud (SAAS) Central EMEA · Managing a Search & DSP Account Management Team (4 FTEs) · Responsible for XXX million € client budgets per year · Manage existing book of business, drive renewals & expand with existing clients (cross & upsell) · Analyse, report, forecast & present the development of the business & region to top management · Presenter in All Hands Meeting, fairs & Ad Cloud events · Sales, Pre-Sales & Solution Consulting support to drive business

  • 1 year and 7 months, Apr 2017 - Oct 2018

    Senior Account Manager

    Adobe Systems GmbH

    Help clients drive business & exceed their goals through proactive account management Responsible for the top clients, ensuring the delivery of campaigns on time, ROI goals & budget Manage XX million € client budgets per year Team lead since January 2018 (4 FTEs) Hire, onboard & train new team members Drive customer engagement & secure renewals Grow business through expansion of existing clients as well as cross & upsell Build long term client relationships by establishing trust & credibility

  • 3 years and 6 months, Oct 2013 - Mar 2017

    Account Manager

    Adobe Systems GmbH

  • 1 year and 7 months, Mar 2012 - Sep 2013

    Associate Account Manager

    Adobe Systems GmbH

  • 5 months, Oct 2011 - Feb 2012

    Associate Account Manager

    Efficient Frontier - an Adobe company

  • 2 years and 2 months, Oct 2008 - Nov 2010

    Analyst Relations

    T-Systems International GmbH

  • 3 months, Feb 2008 - Apr 2008

    Praktikant

    Styles & Rhymes

  • 2 months, Jan 2003 - Feb 2003

    Praktikant der Werbeabteilung

    HARIBO GmbH & Co. KG

Ausbildung von Florian Düngen

  • 2 years and 1 month, Oct 2008 - Oct 2010

    International Management

    Steinbeis Hochschule Berlin

  • 2 years and 1 month, Jun 2006 - Jun 2008

    Media Management

    Europa Fachhochschule Fresenius

    Marketing & Interkulturelles Management

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

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