Florian Weis

As a Partnership Quality Analyst, I am responsible for reporting and analyzing quality-related results of our BPO partner. My role involves proposing and implementing actions to improve our quality and platform safety. I am detail-oriented and skilled in data/quality analysis, with experience in using various tools to measure quality and performance metrics. With my strong communication and collaboration skills, I work closely with cross-functional teams to ensure that quality goals are met and exceeded.