Dr. Francesca Caruso

Developing chatbot solutions and experiences with Natural Language Processing.

Volunteer work, part of Workaway program

My tasks included: - UX and web / app UI designs, - brand identity development - print and digital communications - participation in campaign concept definition - China luxury marketing research

The company is a Shanghai-based advertising agency that assists international luxury brands such as Lancôme, Cartier and Sephora in the development of their communications for the Chinese market.

Contractual basis collaboration as interpreter, visitor and exhibitor relations. Best Union is an Italian company specialized in event management and ticketing activities.

Contractual basis collaboration as interpreter and visitor and exhibitor relations. Jobbing Events is an Italian company specialized in planning and management of events, fairs, exhibitions.

Considers the blend of products, communication, services and spaces used by an organization to represent themselves in an integrated form to their reference market in which individual innovation is insufficient to face increasing competitivity. Similar fields: Strategic Design, Design Management.

Two week summer course / workshop by Vincenzo di Maria from Commonground and with multidisciplinary participants. The course involved working in small teams and adopting a design thinking approach to the design of service design proposals to real-life breifs in commercial, public and third sector.