Francisco Klapper

Angestellt, Manager, Solariservitec S.L.
Valencia, Spain

Fähigkeiten und Kenntnisse

Responsibility
Team work
5S
Technical Support
Kaizen
Instructional material
WCM
Lean Manufacturing
Communication skills
Customer Service Excellence
Follow-up
Presentation skills
Train-the-Trainer

Werdegang

Berufserfahrung von Francisco Klapper

  • Current 9 years and 4 months, since Feb 2017

    Manager

    Solariservitec S.L.

  • 8 years and 1 month, Mar 2006 - Mar 2014

    Dealer Development, Dealer network Training and Web Manager

    FCA

    Dealer Development, Dealer Training , Web, Manager, Venezuela World Class Manufacturing (WCM) Coordinator Leading the Chrysler Academy and Learning Management System Contribution to the Daimler-Chrysler Carve Out Global process 2007-2008, as Coordinator Performed as Sales & Marketing Senior Manager during the Daimler-Chrysler integration for Mercedes-Benz PKW

  • 10 months, Jun 2005 - Mar 2006

    Leader - Transportation Market Center

    3M

    Contributed with the development of the Market Center concept, to cover the transportation segment business. Key clients included AOEMs (Ford, GM, MMC, DCX, IVECO and Toyota). Contributed to develop potential segments such as Aftermarket Familiarized with the wide product portfolio offered by 3M.

  • 5 years and 4 months, Feb 2000 - May 2005

    Automotive Researcher

    JATO Dynamics Ltd.

  • 1 year and 10 months, Nov 1997 - Aug 1999

    Regional Manager – Latin America

    TTI Global

    Provide technical automotive training to manufacturing companies and authorized dealers. Key clients included Ford Motor Company, DaimlerChrysler and Master Service.

  • 7 years and 5 months, Feb 1986 - Jun 1993

    Tecnical Service Manager

    Ford Motor de Venezuela

    Technical Training Program for Dealers Evaluation and acquisition of diagnostic equipment and special tools for dealers Management of the Service Campaigns product performance KPI Warranty program.

Ausbildung von Francisco Klapper

  • 5 years and 9 months, Oct 1979 - Jun 1985

    Mechanical Engineering

    Universidad Simón Bolívar (USB)

    Energy conversion

Sprachen

  • English

    C1 (Fließend)

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • Portuguese

    A1-A2 (Grundkenntnisse)

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