Frank Geißler

Lean and effective IT governance (incl. IT portfolio, capacity and project management) on EO IT level; managing the IT project portfolio across the European IT organization, ensuring a holistic view of the portfolio across IT value cycles. • Coordinated the pan-European re-organization / adaption of portfolio management processes • Successfully implemented a rolling forecast process (Six Sigma outcome) for new IT project requests

Primary point of contact for the German affiliate business areas sales & marketing, human resources and finance; representation in regional (European) and global IT projects. Optimization of business processes and delivery of IT solutions. Strategic alignment of the local and regional (European)/global IT organization. Program Manager EO IT Market Research. • Acknowledged robust business partnership developed • IT concept and IT roadmap developed for EO IT Market Research

Siebel CRM system stabilization, roll-out of new functional modules and peripheral systems, and data stewardship • Team lead of a team of data analysts who successfully developed a concept to adapt the existing sales & marketing reporting / analysis tools to the new Siebel CRM environment; covering local needs until final regional solution’s availability • Supervised a team of local data stewards responsible for sales & marketing master data cleaning within CRM and SFA systems

Accountable for the delivery of large IT projects within the German affiliate sales & marketing business area, e.g. sales force expansion, piloting CRM systems (Siebel based) rollout

Head of the customer service at the Fresenius AG head quarter in Bad Homburg with 11 team members, accountable for region Rhein-Main with 1.500 end users

VMS system manager, team lead network infrastructure, IT helpdesk manager, IT account manager production, logistics & customer service. • Successful re-organization and partly outsourcing of the IT helpdesk • Planning and re-building of the data center site Oberursel • Accountable for the outsourcing of the VMS system operations

VMS and PC Network system manager

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