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Frank Pflugbeil

Inhaber, Management Consultant, CT-C UG | IT. Telco. Cloud. Agile.
Bonn, Germany

Skills

Projektmanagement
Technischer Product Owner B2B Voice Platform
Requirement Engineering / Anforderungsmanagement
Solution Design Voice Unified Communication
Strategie-Beratung
Business-Analyst
UseCase-Erstellung
UML Ablaufdiagramme
Anforderungsspezifikation
Pflichtenheft / Lasteheft Erstellung
Architektur
Technische Konzeption
Technische Koordination
Produktentwicklung / Product Development
Technisches Assessment
Produktmarketing
Telefonmarketing
Vendor Management
RfI / RfQ
Ausschreibungsmanagement / Bid Management
Planung und Durchführung von Kundenveranstaltungen
Angebotserstellung
Technical Lead
Programm- und Produktmanagement
PMO
Schulungen
Schulungskonzeption und Durchführung
Geschäftsmodellentwicklung
Geschäftsprozessoptimierung
komplexe Geschäftsmodellberechnung
IMS based Applications
NGN
Fixed Mobile Convergence (FMC)
Unified Communications
Computer Telephony Integration (CTI)
UMA (Unlicensed Mobile Access)
Voice
VoIP
Hosted PBX
TK-Anlagen und –Features (Dailplan
IVR
Call Distribution etc.)
IP-based (Carrier Grade) Services
NGOSS/BSS-Architekturen nach eTOM-Aspekten
IP-Centrex
SIP Trunking
Cloud
Telephony
Collaboration
Presence
WebConferencing
Conferencing
Multiparty Calls
Instant Messaging
Click to Dail
Lawful / Legal Interception
Notruf
G10
TKG
TKÜ
regulatorische Anforderungen
IP Multimedia Subsystem
Blackberry
Benchmark
Marktanalyse
Studien
Solution Design
Business
QoS
IT-Lösungen
Agile Produktentwicklung
Programm-Management
Konzeption
Rollout
Migration

Timeline

Professional experience for Frank Pflugbeil

  • Current 16 years, since Apr 2010

    Management Consultant

    CT-C UG | IT. Telco. Cloud. Agile.
  • 2 years and 6 months, Oct 2007 - Mar 2010

    Consultant

    SEVEN PRINCIPLES AG
  • 1 year and 4 months, Jun 2006 - Sep 2007

    Reseacher

    Detecon International GmbH

    Packet Network Architecture & Services; Themengebiete: NGN, IMS, QoS, Resource management

  • 2 years and 3 months, Apr 2004 - Jun 2006

    Consultant

    T-Systems Enterprise Services GmbH

    Produkt und Innovationsmanagment, Marketing, Schulungen und Kundenpräsentationen zu IT-Lösungen (ERP, Collaboration), Entwickeln von Business-Modellen, Geschäftsprozessoptimierung

Educational background for Frank Pflugbeil

  • 1 year and 11 months, Oct 2005 - Aug 2007

    Informations- und Kommunikationstechnik

    Hochschule für Telekommunikation Leipzig

    NGN, QoS-Mechanismen

  • 3 years and 11 months, Sep 2001 - Jul 2005

    Nachrichtentechnik

    Hochschule für Telekommunikation Leipzig

    technische Betriebswirtschaftslehre

Languages

  • German

    First language

  • English

    Fluent

  • French

    Basic

  • Russian

    Basic

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