GURDEEP VERMA

• Analyze the sales data trend to forecast the monthly, Quarterly & monthly Revenue • Churn the non-active accounts and increase the active seller on website • Manage & Monetized the lead generation to complete the lead delivery. • Analyze the lead delivery trend on city level, Zone level to maximize the utilization of leads. • Successfully interpreted data to identify key metrics and draw conclusions.

• Data Driven Vehicle alignment leads to increase the revenue 6%. • Analyzed past sales trend and implementing new strategies to increase sales. • Designed lead distribution system to maximize the conversion ratio. • Boosted sales by 8% in 5 months. • Successfully interpreted data to identify key metrics and draw conclusions.

• Designed system to minimize the manual work by 20% and ensuring the quality of data loaded on the website. • Implemented proof read documents to verify that information is correct while ensuring that customers receive information in a timely manner. • Reviews all data fields for accuracy before release the data to higher management. • Website quality increase by 4% in 3 months. • Worked on customers feedback, monitored and audited data processing which increase customer satisfaction by 5%

• Making monthly and quarterly performance reports for C-Sat and NPS (Net Promoter Score). • Designed and built bi-weekly/monthly dashboards and reports according to the business requirements. • Writing SQL queries to extract data and presentation the data to the management. • Analyze the post and pre data after making changes in the current process & policy, sharing the trend with the higher management on weekly & monthly basis.