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Gad Krooder

Angestellt, Customer Service Specialist, Raben Transport
Heerlen, Niederlande

Fähigkeiten und Kenntnisse

MS Office
Reliability
Communication skills
Team work
Customer service
Customer Support
Customer care
Administration
Chinese language and China studies
Martial Arts
Video editing
HTML 5
CSS
IT Support
Operations Manager
Coaching
Training
SAP
Salesforce

Werdegang

Berufserfahrung von Gad Krooder

  • Bis heute 6 Monate, seit Dez. 2024

    Customer Service Specialist

    Raben Transport

  • 2 Jahre und 2 Monate, Sep. 2017 - Okt. 2019

    ‬ ‭ Customer Service Representative

    Sibelco

    Responsible for Asian, North and South American accounts‬ ‬‭ Support to sales managers in Chinese, English, French and German‬ ‬‭ Processing orders and aligning with production and expedition‬ ‬‭ Booking sea transportation for sand orders Filcom‬ ‬‭ Creating and sending export documents‬ ‬‭ Entering complaints and issuing credit notes‬ ‬‭ Creating price quotations for customers‬ ‬‭ Improving team efficiency and way of working

  • 3 Jahre und 5 Monate, Mai 2014 - Sep. 2017

    ‬ ‭ Senior Officer Customer Order Desk

    Innolux

    ‭ Responsible for ordering process and after sales of BMW account‬ ‬‭ Sales support‬ ‬‭ Sending samples to BMW and AUDi and keeping track of them‬ ‬‭ Maintaining correct stock level at the warehouses in Germany and the US‬ ‬‭ Creating and sending invoices‬ ‬‭ AR and debit collecting‬ ‬‭ Ensuring production meets customer demand by providing weekly forecasts and‬ ‬‭ Discussing them with the factories in China and Taiwan‬ ‬‭ Returned goods (RMA)‬ ‭

  • 2 Jahre und 9 Monate, Sep. 2011 - Mai 2014

    Head of International Department

    Okiki Kindergarten

    ‬‭ Daily Operations‬ ‬‭ Communication between Chinese and foreign staff‬ ‬‭ Assistant to CEO‬ ‬‭ Recruitment and management of foreign teachers‬ ‬‭ Development of curriculum aimed at young learners‬ ‬‭ Training of new teachers‬ ‬‭ Complaint handling‬ ‬‭ Home room teacher‬

  • 1 Jahr, Okt. 2010 - Sep. 2011

    ‬ ‭ Operations Manager China

    UNEX

    ‬‭ Streamlining production in China factory‬ ‬‭ Finding new suppliers for raw materials‬ ‬‭ Calculating and reducing cost and prices‬ ‬‭ Finding new business opportunities‬ ‬‭ Training of new employees‬ ‬‬‭ Translating and interpreting Chinese, English and Dutch‬ ‬‭ Communications officer China and The Netherlands‬ ‬‭ Responsible for successful introduction of new production line in China factory‬ ‬‭ Organising business trips in China‬ ‭

  • 4 Jahre und 1 Monat, März 2005 - März 2009

    ‬ ‭ Manager of English Department

    Win-Way

    Managed the teachers, students, and curriculum of the English Department‬ ‬‭ Researched new teaching materials and developed a solid curriculum for elementary‬ ‭ school aged students‬ ‬‭ Played vital role in communication between non-Chinese speaking and Chinese‬ ‭ speaking staff‬ ‬‭ Responsible for public relations and marketing‬ ‬‭ Communication with parents‬ ‬‭ Provided training for English teachers, focusing on classroom management and teaching‬ ‭ skills‬‭

Sprachen

  • Chinesisch

    Muttersprache

  • Niederländisch

    Muttersprache

  • Englisch

    Muttersprache

  • Deutsch

    Fließend

  • Französisch

    Fließend

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