Genoveva Hodel - Bösch

• Business Analyst for SAP Material Master Data Workflow Project • Business Analyst and Project Manager for SAP Label and Subcontracting Project • Team Member of SAP WM Implementation

• Designing Processes and optimize inside the Marketing Structure • Qlikview and SAP CRM User Training • Qlikview and SAP CRM UAT Testing • CRM and Qlikview Fault detecting and analysing • Work closely with Marketing Team, Procurement and IT and sometimes with Finance (be the Interface between the departments) • SAP CRM Trouble shooting • CRM Process improvement • Part of the Project Team for Customer 360 Project (SAP CRM)

Business Analyst for various Logistics Projects (CRM, Capping Functionality, etc. mainly in SAP CRM, MM, SD module). • Train users on new functionality and Processes • Part of UAT testing • Go-live Support • Coaching and after go-live support mainly in SAP CRM, MM procurement • CRM Business analysis • Process improvements

• create a CRM platform and customer database • establish targeted Marketing • Design processes for CRM • Train the users on the new functionality and monitor • Adjust process where necessary and redesign

SAP MM Trainer und go live support

User adapted MM Training and go live support

Implementation of EH&S Global Label Management

Business analyst and technical implemantation for EH&S GLM