Gerhard Gottsbachner

Angestellt, Senior Director Customer Service, DellEMC
Wien, Austria

Werdegang

Berufserfahrung von Gerhard Gottsbachner

  • Current 9 years and 9 months, since Sep 2016

    Senior Director Customer Service

    DellEMC

    Leading customer service in Turkey/Europe East/Middle East & Africa with a main focus on delivering a world class customer experience via our network of service professionals and servicing partners.

  • 5 years and 7 months, Mar 2011 - Sep 2016

    Senior Director Customer Service

    EMC Computer Systems Austria GmbH

  • 1 year and 1 month, Mar 2010 - Mar 2011

    Regional Service Director

    EMC Computer Systems Austria GmbH

  • 7 years and 11 months, Apr 2002 - Feb 2010

    Area Service Manager CEE

    EMC Computer Systems Austria GmbH

    Area Manager with service delivery responsibility for Austria/CEE/Russia&CIS. Leading a team of approx 50 service professionals in multiple countries + responsibility for a partner network across the area.

  • 2 years and 6 months, Oct 1999 - Mar 2002

    Service Manager Austria

    EMC Computer Systems GmbH

    Customer Service Manager Austria, responsible for a team of approx 20 service professionals.

  • 2 years and 1 month, Sep 1997 - Sep 1999

    Sr Customer Engineer/ Supervisor

    EMC Computer Systems Austria GmbH

    Service Specialist for Highend Storage Solutions with Teamlead function.

  • 7 years and 8 months, Jan 1990 - Aug 1997

    Customer Engineer

    Comparex Informationssysteme Gmbh

    Customer Engineer responsible for install/maintenance activities of dedicated Mainframe Accounts

  • 2 years and 6 months, Jul 1987 - Dec 1989

    Customer Engineer

    Nixdorf GesmbH

    Customer Engineer responsibke for maintenance of POS devices and banking solutions.

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

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