Gerhard Verkühlen

- Business-Partner Management - Distribution - Marketing Planning - Sales-Enablement - Sales-Targets

- contract- and business- management - setup of governance system - management of revenue/cost/technical performance - setup of KPI system, reporting structure/system - risk- and compliance management - functional lead/people management

- responsible for all special bid pricing requests on all IBM HW/SW platforms, TSS services and Multivendor - approver for solution, proposal design and pricing financials - responsible for audit readyness on pricing issues - authorized to decide within Business-Line-Executive (BLE) delegation - sales coaching in complex pricing situations - people management

Service-Delivery-Manager Service Delivery Manager for HW maintenance area Munich - responsible for all HW repair actions on all IBM HW platforms and Multivendor - measurement (KPI) responsibility - manager on duty for Germany - SMB sales responsibility for HW maintenance contracts - daily customer onsite meetings (IM-Meeting) - onsite sales support on sales request - people management