Ghulam Mujtaba

• Administer Microsoft Azure environments including Entra ID (Azure AD), user management, access control, and cloud service administration. • Manage Microsoft 365 services, Active Directory, user accounts, security groups, permissions, and access management. • Provide Level 1 and Level 2 technical support for hardware, software, operating systems, and network-related issues. • Support employee onboarding and offboarding processes including account creation, device configuration, and access

Managed daily IT operations including hardware, software, operating systems, network troubleshooting, and user technical support. Installed, configured, and maintained computer systems, operating systems, and office applications. Provided technical assistance to staff and resolved IT-related issues efficiently. Managed user accounts, system access permissions, basic network administration, and IT infrastructure support.

Managed IT infrastructure, user accounts, system access permissions, and technical support operations. Provided troubleshooting for hardware, software, and network issues. Assisted with system administration, security practices, and IT operations to ensure reliable business services. Supported users with Microsoft technologies and maintained efficient IT environments.