Giacomo Capobianco

Upselling, cross-selling, contracts renegotiations and renewals across Europe OnPrem/PaaS/SaaS consultant - solutions sales 2024 target exceeded, +120% vs. 2023 2023 target achieved

Coordinated export strategy with stakeholders, improving partner communication Analyzed growth opportunities and launched new markets Forecasted annual after-sales revenue Optimized operations to boost customer satisfaction and retention Created new customer product catalogues

Managed 30+ high-value B2B partners, driving 50% YoY revenue growth Cut churn from 50% to 20% with customer-centric solutions Led contract renegotiations with a 70% success rate Expanded product catalog by 300% in three years Trained and mentored 20 sales and account managers Project Managed: SalesForce and Tracking Pixel implementations

Managed successful relationships with global partners Directed sales operations processes and after sales activities Spare parts supply chain & quality control processes Project Manager: unsold stock

Led a 5 people team driving business expansion across global markets Sales operations excellence, retailers training and KPIs monitoring Analysis, forecasts, QBRs, internal processes, opening, closing, nurturing Products development, spare parts, SCM, branding, pricing, marketing activities

Sales and after sales operations and service contracts for international distributors Managed logistics and stock availability Marketing activities