Gianni Maio

is on holiday. 🏝️

Selbstständig, Uber Driver, Uber
Cambridge, United Kingdom

Skills

Customer Relations
Customer satisfaction
Complaint management
Customer Support
Complaints Processing
Customer service
Customer care
Communication skills
Organizational skills
Prioritizing skills
Project Management
Information technology
Consulting
ICT
After Sales Management
Customer Experience Management
KPI
Inside Sales
Account Management
Customer inquiries
PC
Inbound
CRM Systems
Management
English Language
Sales experience
Support
Technical Knowledge
Key Account Management
After Sales Support
Business administration
Italian
Customer orientation
Interpersonal skills
Friendliness
ability to work under pressure
Flexibility
Reliability
ambitious
Negotiation skills
Empathy
open minded
Team work
Motivation
Loyalty
Integrity
punctual
Fast learner
Technology
Application
Administration
Software Development
Business Informatics

Timeline

Professional experience for Gianni Maio

  • Current 1 year and 5 months, since Oct 2024

    Uber Driver

    Uber

  • 1 year and 1 month, Aug 2023 - Aug 2024

    Customer Service Advisor

    Novacroft

    • (Aᴄʜɪᴇᴠᴇᴍᴇɴᴛs) 100% Cᴀʟʟ Qᴜᴀʟɪᴛʏ Fᴇᴇᴅʙᴀᴄᴋ 92% Mᴏɴᴛʜʟʏ Prᴏᴅᴜᴄᴛɪᴠɪᴛʏ KPI Tᴀrɢᴇᴛs • (Cʟᴏᴜᴅ-SᴀᴀS-DᴀᴀS-PᴀᴀS-VᴏIP-Sʏsᴛᴇᴍs) Cɪrrᴜs, Cɪᴛrɪx, Jɪrᴀ, Iɴɴᴏᴠᴀᴛᴏr, Dʏɴᴀᴍɪᴄs, Gᴏᴏɢʟᴇ Wᴏrᴋsᴘᴀᴄᴇ, Aᴢᴜrᴇ Vɪrᴛᴜᴀʟ Dᴇsᴋᴛᴏᴘ

  • 8 months, Jul 2022 - Feb 2023

    Customer Service Sales Advisor

    Concentrix

    • (Aᴄʜɪᴇᴠᴇᴍᴇɴᴛs) 85% Mᴏɴᴛʜʟʏ KPI Tᴀrɢᴇᴛs 88% Cᴀʟʟ Qᴜᴀʟɪᴛʏ Fᴇᴇᴅʙᴀᴄᴋ 5.5% Mᴏɴᴛʜʟʏ Prᴏᴅᴜᴄᴛ Sᴀʟᴇs Tᴀrɢᴇᴛs 5.9% Tʜrᴏᴜɢʜ Cᴏᴍᴍɪssɪᴏɴ Bᴀsᴇᴅ Sᴀʟᴇs • (Cʟᴏᴜᴅ-SᴀᴀS-DᴀᴀS-PᴀᴀS-VᴏIP-Sʏsᴛᴇᴍs) Gᴇɴᴇsʏs, Cɪᴛrɪx, Exᴄᴀʟɪʙᴜr, Aᴅᴠɪsᴏr Hᴜʙ, Oғғɪᴄᴇ 365, Gᴏᴏɢʟᴇ Wᴏrᴋsᴘᴀᴄᴇ

Educational background for Gianni Maio

  • 7 months, Oct 2022 - Apr 2023

    An Introduction To Cyber Security

    The Open University

  • 1 year and 3 months, Sep 2022 - Nov 2023

    Project Management

    International Business Management Institute

  • 1 year and 2 months, Feb 2022 - Mar 2023

    Level 2 In Principles Of Business Administration

    NCFE

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