Gokhan Akay

Increased international customer base by 5% through effective communication and technical support. Played a pivotal role in securing 5 new business partnerships by organizing and leading industry fairs. Enhanced product knowledge and provided solutions that resulted in customer satisfaction scores.

Identified and engaged with over 6 potential customers through targeted cold calling efforts. Prepared sales reports that contributed to a 15% improvement in senior management decision-making processes. Achieved 10% growth in annual revenue by strengthening relationships with key customers and identifying new business opportunities.

Improved brand visibility and engagement by 40% through effective social media management. Secured contracts with 10+ new clients, contributing to an overall revenue growth of 15%. Conducted 30+ client visits across key cities, increasing customer loyalty and retention by 20%.

Delivered 10% annual growth in sales revenue by optimizing sales processes and online client meetings. Successfully led and closed 15+ high-value customer projects, achieving 95% client satisfaction rates. Streamlined contract management processes, reducing order submission errors by 20%.

Managed cross-functional responsibilities, overseeing 5+ departments (HR, procurement, IT, accounting, and production) to achieve a 25% improvement in interdepartmental efficiency . Designed and executed production schedules, optimizing ERP systems and reducing stock errors by 95% , leading to seamless operations and cost savings.