Gonca Cakir

- Implementation of SAP Basis Services for Mercedes Benz Sales Germany within Services Delivery Center Turkey and responsible for all deliverables including Basis Consulting, Security & Hardening, System Monitoring, Middleware, User Management - Co-ordination of resources, tracking that the deliverables assigned to all team members and co-ordination of the team members to bring all the action items to closure.

- Coordination of complex offers with product development, logistics and controlling to clarify technical feasibility, pricing and material lead times to manage overall consistency for the technical offer. - Management of orders and offers in coordination with the sales organization in UK to meet the customer demand on agreed customer lead times and on the desired technical configuration.

- Team management role for Order Management Operations and Master Data in SAP, six direct reports Responsible for service level KPI metrics, Order Fulfillment, On Time Delivery, OTIF (On Time In Full) - Sales & operations planning, demand and supply planning, order and service management

- Responsible for materials requirements planning and demand forecasting for the whole product portfolio - Ensuring timely and reliable supply planning of goods by inventory/order of replenishment plans in SAP

Master of Science, Executive MBA

High school Diploma with German as language of instruction (Deustche Reifeprüfung)