Gonca Yavuz

• Semiconductor executive with over 10 years of experience in inside sales. • Strong experience of inside sales and helping the customers set sales target • Process customer offers, orders and forecasts, liaising with the departments (Customer service, Purchase and Logistics) • Order management from entering the order in SAP to final shipment.Deliver order creation, RMA, sample distribution, Sales analysis, Sample Distribution • Followed all import and export process with the related departments.

• As direct report to Country Sales Manager • Organized internal and international orders and shipments. • Coordinated with customers,forwarders,outside sales teams and internal teams for all order and shipment related matters. • Created new customers and increase the sales targets.

• To improve English Skills leaving in England for two years.

• As direct report to Chief Executive. • Resolved customers complaints while identifying problems and taking appropriate corrective action. • Excellent Communication Skills. • Having strong listening skills.