Halil EMANETOGLU

I worked as a front desk supervisor, I was responsible for scheduling the staff, check in and check out,solving guest problems, storage inventorying, booking rooms and booking tables for guests if they would like to go out for dinner or lunch.

• Escort hotel guests to their rooms • Carry the luggage • Offer information about hotel services (room service, laundry, wake-up calls)

• Room Service • Assist Hotel Guests incase of their needs, requests • Operator • Assist Front Office reservation department

• Escort hotel guests to their rooms • Carry the luggage • Offer information about hotel services (room service, laundry, wake-up calls)

• Reset tables according to the specifications • Remove plates and silverware when all guest have finished • Set up and break down for each shift • Maintain service station in a clean and orderly manner throughout shift • Perform all opening and closing side work required • Keep beverage glasses full adhering to sanitation and safety policies • Work as a cashier and arrange all outlay and incomes

• Assisting Guests from Check in to Check Out, • Assisting Guests in case of any problem, • Filling reservation department • Archiving for reservation department • Responsible for the operation of the entire Hotel during the night shift to ensure Guests’ satisfaction and safety • Take responsibility of the running of the Hotel during the night and be available to Guests throughout the shift • Deal with all hosts’ requests in professional manner whilst supplying

• Reset tables according to the specifications • Remove plates and silverware when all guest have finished • Set up and break down for each shift • Maintain service station in a clean and orderly manner throughout shift • Perform all opening and closing side work required • Keep beverage glasses full adhering to sanitation and safety policies • Work as a cashier and arrange all outlay and incomes

• Reset tables according to the specifications • Remove plates and silverware when all guest have finished • Set up and break down for each shift • Maintain service station in a clean and orderly manner throughout shift • Perform all opening and closing side work required • Keep beverage glasses full adhering to sanitation and safety policies • Work as a cashier and arrange all outlay and incomes

• Reset tables according to the specifications • Remove plates and silverware when all guest have finished • Set up and break down for each shift • Maintain service station in a clean and orderly manner throughout shift • Perform all opening and closing side work required • Keep beverage glasses full adhering to sanitation and safety policies • Work as a cashier and arrange all outlay and incomes

• To ensure continuity of health and hygiene standards • Kitchen tools and equipment according to technical instructions to be ready • Distribution of commis chef to chef de partie’ye to help • To provide high quality food and always be prepared for orders • Cook and prepare special requests

• Escort hotel guests to their rooms • Carry the luggage • Offer information about hotel services (room service, laundry, wake-up calls)

• Reset tables according to the specifications • Remove plates and silverware when all guest have finished • Set up and break down for each shift • Maintain service station in a clean and orderly manner throughout shift • Perform all opening and closing side work required • Keep beverage glasses full adhering to sanitation and safety policies • Work as a cashier and arrange all outlay and incomes

Front Office Management