Hana Ozebek

Providing tourist information and recommendations to international visitors Managing reservations and coordinating accommodation availability Communicating with tourism partners and external service providers Supporting guest communication on platforms such as Booking.com and Airbnb Promoting local events and tourism services

Managing guest reservations via booking systems, phone, and email Coordinating and organizing events Issuing invoices and managing hotel accounts Communicating with partners and guests in an international tourism environment Preparing operational and sales reports

Providing information and assistance to visitors Managing online orders and tourism service bookings Preparing monthly reports and sales statistics Communicating with domestic and international customers

Customer service and sales support Managing product orders and deliveries Assisting professional sommeliers

Archiving and cataloguing audio material Assisting in preparation of cultural content Supporting editorial and documentation processes

Archiving and documenting museum collections Assisting in exhibition preparation Managing archival materials

The program develops competencies in intercultural communication, organizational management, and leadership in multicultural environments, with an emphasis on applying social science knowledge in business and international contexts.

Studies in ethnology and cultural anthropology with a focus on cultural analysis, qualitative research methods, and intercultural communication. Bachelor’s thesis: Development of User Interfaces through an Anthropological Approach.