Hanh Nguyen

Module: SAP SF RCM, SAP Sales Lifecycle Management (SLM), SAP S/4HANA SD • Prepared, conducted and collected customer surveys • Prepared SAP documents (BBP; FS; test scripts;...) • Analysed user's requirements and performed system configuration and maintenance • Performed unit tests, integration tests and performance tests • Worked cross-functionally to resolve issues • Prepared manual user guides • Conducted KUT and supported UAT • Data migration • Multi-cultural working experience

• Assist teachers in preparing materials for lessons • Assist teachers and students to ensure in-class activities run smoothly • Explain in case students do not thoroughly understand lessons or assigned tasks • Take care of students before and after classes • Translate teachers' comments on students' performance • Other tasks as assigned

• Performed tasks on GT Nexus: updated Shipment Plans, issued FCRs,... • Reported to Seafreight Executive in case of discrepancy or missing information concerning Shipping Orders • Drafted Bills of Lading • Other required tasks

• Event assistance: - Compiled contact lists; - Made phone calls and invited guests; - Prepared documents and presents; - Summarized customers' feedback; - Made reports of events; - Prepared claims and exchange documents. • Content assistance: Data entry & Statistics. • Scanned and copied documents. • Other required tasks.