Harsha Rajiv Chauhan

Experienced Deputy Manager Training with over 4+ years of experience in Service Desk- different profiles (L1, L2, SME, Floor Support) and 4+ years of experience in designing and delivering effective training programs for Service Desk processes. Throughout my career, I have gained extensive experience in conducting training needs analysis, designing customized training programs, and evaluating training effectiveness. I am also skilled in coaching and mentoring trainers and managing stakeholder relationships. I am passionate about developing and delivering impactful training programs that support employee growth and development, and I am committed to contributing to the success of my organization in my current role. The goal is to continue to expand my skillset and knowledge in the training and development field, while supporting the growth and development of my team and the organization as a whole.