Herbert Bockers
Angestellt, Chief Operating Officer, abl solutions GmbH
Düsseldorf, Germany
Timeline
Professional experience for Herbert Bockers
1 year, Apr 2020 - Mar 2021
Chief Global Shared Service Center Officer
NTT Ltd.
I established NTT's Global Shared Service Center (GSSC) co-located in Kuala Lumpur and Bucharest and drove effective budgeting and planning to optimise the delivery of the SSC services. I transformed business systems and processes by aligning the existing shared services for a defined delivery scope through the GSSC. I also nurtured talent, built and maintained capability of the Shared Services Centre staff to deliver quality and timely outcomes. I coordinated the operations and functioning of the SSC.
1 year and 1 month, Jun 2019 - Jun 2020
Interim Executive NTT Ltd. / NTT Americas Inc.
NTT Ltd.
I served as the Proxy for Jason Goodall, CEO NTT Ltd and managed as an Executive the NTT Americas Inc. integration. I managed day-to-day operations for Sales, Solution, Service, Finance, Operation, Human Resource and Marketing across all NTT Americas Companies (US, Canada, LATM). I delivered effective strategies to achieve all short and long-term goals within time and budgetary constraints. I led Dimension Data and NTT Americas migration in 2019 / 2020 into one NTT Americas Inc.
5 years and 6 months, Oct 2014 - Mar 2020
Chief Operating Officer
Dimension Data Asia Pacific Lte.Ltd.
I acted as a strong operations leader and strategic partner on the leadership team and worked closely with the countries to ensure they were meeting performance expectations. I oversaw Sales, Business, IT, Procurement, Commercial, Shared Service Center and delivered effective strategies to drive profitable growth and meet the Group's financial targets for the Asia Pacific region (13 countries, $1.6B revenue). I coached and developed the team to ensure they are delivering against key business metrics.
10 years and 3 months, Jul 2004 - Sep 2014
Vorstand / CEO
Dimension Data Germany AG & Co.KG
I held German CEO Role from 2004 to 2014 and served as the Supervisory board member and acting CEO for Dimension Data Czech Republic from 2009 to 2014. I developed effective strategies for Sales, GTM, Services and ran the full P&L for a 500-employee organisation. I built a world class company with strong staff recruitment, development and retention. I also developed and maintained strong relationships with existing clients, key suppliers and industry relevant external bodies.
4 years and 1 month, Jun 2000 - Jun 2004
Service Direktor
Dimension Data AG & Co.Kg
In his role as Director of Services, Bockers headed service solution development and service sales support, which was crucial in building a world-class service delivery team with high client satisfaction. He was also involved in developing the pricing and margin strategy and setting up Dimension Data’s Global Service Center in Europe.
3 years and 2 months, Apr 1997 - May 2000
Service Manager
Telemation Netzwerk AG
1 year and 9 months, Jul 1995 - Mar 1997
Network Consultant
Telemation Netzwerk AG
5 years, Jul 1990 - Jun 1995
Network Consultant / Projektmanager
Racal Datacom
7 years and 11 months, Aug 1982 - Jun 1990
Service Techniker
Radio TV allkauf
Educational background for Herbert Bockers
2 years and 4 months, Sep 2009 - Dec 2011
Executive MBA
Marketing Akademie Hamburg / SMA Wien
Business Management; Finance Management; Business Economics; Marketing Management; Key Account Management; Sales Management
2 years and 11 months, Aug 1987 - Jun 1990
Elektronik
Fachschule für Technik
Übertragungstechnik, EDV, Leistungselektronik, BWL,
3 years and 6 months, Aug 1982 - Jan 1986
Radio und Fernsehtechniker
Berufsfachschule
Languages
German
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English
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