Herbert Bockers

I established NTT's Global Shared Service Center (GSSC) co-located in Kuala Lumpur and Bucharest and drove effective budgeting and planning to optimise the delivery of the SSC services. I transformed business systems and processes by aligning the existing shared services for a defined delivery scope through the GSSC. I also nurtured talent, built and maintained capability of the Shared Services Centre staff to deliver quality and timely outcomes. I coordinated the operations and functioning of the SSC.

I served as the Proxy for Jason Goodall, CEO NTT Ltd and managed as an Executive the NTT Americas Inc. integration. I managed day-to-day operations for Sales, Solution, Service, Finance, Operation, Human Resource and Marketing across all NTT Americas Companies (US, Canada, LATM). I delivered effective strategies to achieve all short and long-term goals within time and budgetary constraints. I led Dimension Data and NTT Americas migration in 2019 / 2020 into one NTT Americas Inc.

I acted as a strong operations leader and strategic partner on the leadership team and worked closely with the countries to ensure they were meeting performance expectations. I oversaw Sales, Business, IT, Procurement, Commercial, Shared Service Center and delivered effective strategies to drive profitable growth and meet the Group's financial targets for the Asia Pacific region (13 countries, $1.6B revenue). I coached and developed the team to ensure they are delivering against key business metrics.

I held German CEO Role from 2004 to 2014 and served as the Supervisory board member and acting CEO for Dimension Data Czech Republic from 2009 to 2014. I developed effective strategies for Sales, GTM, Services and ran the full P&L for a 500-employee organisation. I built a world class company with strong staff recruitment, development and retention. I also developed and maintained strong relationships with existing clients, key suppliers and industry relevant external bodies.

In his role as Director of Services, Bockers headed service solution development and service sales support, which was crucial in building a world-class service delivery team with high client satisfaction. He was also involved in developing the pricing and margin strategy and setting up Dimension Data’s Global Service Center in Europe.

Business Management; Finance Management; Business Economics; Marketing Management; Key Account Management; Sales Management

Übertragungstechnik, EDV, Leistungselektronik, BWL,