Hesham Belal
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Hesham Belal
- Bis heute 8 Jahre und 4 Monate, seit Feb. 2017
Product Development and Support Specialist
Mobiliz Information and Communication Technologies Inc.
Troubleshooting and problem analysis for the received inquiries, and handing Bug reports. Collecting projects requirements and submitting the related User Stories. Designing and Executing Test Cases as well as storing them in Test Management tool. Executing System integration Tests between the Hardware and Software. Providing individual departments with regular reports about ongoing projects. Technical Support for International partners.
- 2 Jahre, Feb. 2015 - Jan. 2017
Product Development and Support Engineer
Mobiliz Information and Communication Technologies Inc.
- 1 Jahr und 1 Monat, Feb. 2014 - Feb. 2015
R&D Support Engineer
Mobiliz Information and Communication Technologies Inc.
- 7 Monate, Aug. 2013 - Feb. 2014
Technical Support Engineer
Al AMIN TECHNOLOGICAL SYSTEMS S.A.E
Working in partnership with the mobile operators for introducing fleet management technology. Presenting fleet management solutions to customers as well as maintaining customer satisfaction being the Second line customer support representative. Handing integration proposals based on the market needs and reporting the technical inquiries regarding Fleet management services. Testing web and mobile applications releases based on a pre-defined acceptance criteria and reporting the existing incidents.
Ausbildung von Hesham Belal
- 4 Jahre und 10 Monate, Sep. 2007 - Juni 2012
Electronics Engineering
German University in Cairo
Sprachen
Arabisch
Muttersprache
Englisch
Fließend
Deutsch
Gut
Türkisch
Grundlagen
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