Hesham Belal
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Hesham Belal
- Current 9 years and 4 months, since Feb 2017
Product Development and Support Specialist
Mobiliz Information and Communication Technologies Inc.
Troubleshooting and problem analysis for the received inquiries, and handing Bug reports. Collecting projects requirements and submitting the related User Stories. Designing and Executing Test Cases as well as storing them in Test Management tool. Executing System integration Tests between the Hardware and Software. Providing individual departments with regular reports about ongoing projects. Technical Support for International partners.
- 2 years, Feb 2015 - Jan 2017
Product Development and Support Engineer
Mobiliz Information and Communication Technologies Inc.
- 1 year and 1 month, Feb 2014 - Feb 2015
R&D Support Engineer
Mobiliz Information and Communication Technologies Inc.
- 7 months, Aug 2013 - Feb 2014
Technical Support Engineer
Al AMIN TECHNOLOGICAL SYSTEMS S.A.E
Working in partnership with the mobile operators for introducing fleet management technology. Presenting fleet management solutions to customers as well as maintaining customer satisfaction being the Second line customer support representative. Handing integration proposals based on the market needs and reporting the technical inquiries regarding Fleet management services. Testing web and mobile applications releases based on a pre-defined acceptance criteria and reporting the existing incidents.
Ausbildung von Hesham Belal
- 4 years and 10 months, Sep 2007 - Jun 2012
Electronics Engineering
German University in Cairo
Sprachen
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
Turkish
A1-A2 (Grundkenntnisse)
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