Dipl.-Ing. Hicham Dfouf

Delivery Operations key Accounts of Vodafone: - Responsable for Implementation control of Great Customer Account, process improvement based on objective time, measurement and study of real-time, detection of inefficiencies. - Data analysis, managed volumes and quality indicators supporting the daily operational management. - Migration Project Manager of Vodafone DSL customers to IP technology GigADSL National tunneled into the form of indirect access.

Vodafone sales agent support, budgeting, improving technical solutions for data and voice products, with focus on public institutions and local government clients. Manage the technical offer, Tech Support to sales and presales. Coordination and management of a large team of telecommunications engineers / Informatic and technical specialists. Allocation, distribution of tasks and project leadership Lead, manage and plan the project bidding process

Management and planning of production and quality in the industrial area.

Study of enterprise resource planning systems (ERP) through the management solutions of the SAP company. Academic Discipline Accounting, Logistics and business management.

I did not finished my career.