Hussein Gaafer

• Automated 20+ onboarding processes, removing manual work and reducing onboarding time by 90%. • Launched B2B sales portals in Spain and the UK, enabling new revenue streams. • Coordinated critical system migration to PagoNxt infrastructure 3 weeks early with zero downtime. • Selected by management to recover a delayed, critical project, ensured delivery of next critical milestone. • Aligned corporate strategy and OKRs with execution via roadmap planning and backlog prioritization.

• Owned the enterprise integration system managing customer data across 22 internal and external systems. • Planned and analysed large-scale onboarding projects for 20,000+ APAC customers and 40 regional banks in France. • Designed a new onboarding application that became central to merchant processing workflows. • Managed stakeholder communication, negotiating scope, priorities, and timelines to maximize ROI. • Led the team through the insolvency period, preserving productivity and knowledge retention.

• Designed and delivered core features for the enterprise integration system onboarding Wirecard merchants. • Collaborated across teams to implement scalable, secure integrations into the customer data ecosystem.

• Developed new integrations for ID verification, e-signature, and credit bureaus in a consumer banking platform. • Gathered requirements and coordinated implementation with cross-functional stakeholders across business and tech.

• Led a team of 5 developers building Vodafone Netherlands’ web portals with 100% iteration success rate. • Managed full takeover of the Vodafone Germany account, including code/environment migration and onboarding. • Delivered mission-critical projects including SEPA integration and telco interoperability systems. • Proposed a new SOA-based architecture for Vodafone Germany’s integration layer.