Igor Gutierrez

 Planning and Defining Scope  Managing Risks and Issues  Monitoring and Reporting Progress  Team Leadership  Strategic Influencing  Business Partnering  Controlling Quality  Benefits Realisation

* Preparation and manufacturing of U2’s Achtung Baby deluxe box edition fly sunglasses * Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews

 Carrying a specific Content security product quota, drive sales opportunities and collaborate with the account teams to drive success  Building the sales growth plan for Content Security for the assigned account base in collaboration with the account teams and specialists  Interface with customers, partners and internal Cisco teams leveraging virtual technology such as video and collaboration to support the sales process

 Setting and meeting performance targets for speed, efficiency, sales and quality  Managing the daily running of the call center  Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues  Monitoring random calls to improve quality, minimize errors and track operative performance  Coordinating staff recruitment, including writing vacancy advertisements and liaising with HR staff

 Performs sales activities on major accounts and negotiates sales price and discounts  Manages personnel and develops sales and sales support staff  Accurately forecasts annual, quarterly and monthly revenue streams  Coordinates proper company resources to ensure efficient and stable sales results  Formulates all sales policies, practices and procedures  Develop sales strategies to improve market share in all product lines

 Suggest, assist in identify, setting up sales strategy  Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly and annual basis  Support, motivate staff member to achieve individual and team target  Supervise daily work of sales staff