Innocenzo Procopio

 Accountable to deliver programmes for Service Management and Product Catalogue, Business Transformation, Release management, Governance definition and Portfolio management  Accountable to deliver IT applications on Cloud platforms  Implementing Agile/Scrum delivery methodology  Senior point of contact for Business stakeholders  Team management, Vendor and KPI Platform management  Finance and Budget management

 Accountable of the Portfolio growth and Business Case management from creation to approval  Maintains and improves shared service center operations by monitoring system performance; identifying and resolving root cause problems; ensuring adequacy of action plans; completing system audits and analyses; and managing system and continuous quality and efficiency improvement programs.People management of a multinational Team spread across Europe and APAC region.

Direct Reports: 6 Senior Project managers and 2 Suppliers (Dimension Data and Tomorrow Comms)  Accountable and responsible of all National and International Network delivery for UK and Ireland  Lead multi projects and Programme/Portfolio of Service Delivery  Drive Prioritization in all NSU departments (UK, IE)

Pre-sales/Bid support for all new consulting initiatives  Outsourced Network Management (2nd & 3rd level)  Implementation of a 2nd Line support fully outsourced from VF Italy  Analyzing network traffic patterns and VOIP network architecture analysis  Analysis, troubleshooting ,remote configuration, monitoring and diagnostics management  Management of Big Customers and SPOC for Network Issue Mobile Communications:

Pre-sales support of all radio projects  Solution design management for WiFi and Hyperlan 2 technologies  Radio Planning (Hiperlan2, WiFi, WiMax) , site survey and site acquisition  Provisioning, commissioning and setup configuration (base station) KeyAchievements: Design and implementation of the first outdoor Wireless system (Iperbole Wireless) in Bologna and stakeholder management of the Political entities that funded the project initiative.