Insa Meyer

Taking real customer requirements and enhancing AI programs that are valuable, innovative and successful.

Act as the main point of contact for customers (Coca-Cola, FedEx, USAA, Windstream), ensuring the continuous improvements of the virtual assistant solution and a high level of customer satisfaction, levering and project managing new opportunities for expansion.

Primary point of contact and trusted advisor for multilingual European clients (eBay, Ethias, Kaspersky, PayPal, Voyages SNCF) helping to ensure they achieve success with their virtual assistant solution.

Lead creation of first German virtual assistant solution. Report German linguistics improvements. Train customers on content management and analytics web-based toolsets. Consulting customers on virtual assistant content writing best practices.

Oversee and develop European affiliation programs for a price comparison website. Supervision of European affiliation programs, management and recruitment of new affiliate partners. Responsible for developing strategic input into affiliate programs. Achieve monthly revenue goals.

Managed initiative of the French price comparison website LeGuide.com to grow their market in German speaking countries. Identify localization and usability issues on the German version of the website. Manage website content, write high quality product descriptions and optimize indexing of merchants products. Select, compile and provide translation for campaigns and promotions in German speaking countries.