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keshav kumar

Angestellt, Service Manager, WidasConcepts GmbH
Bengaluru, State of Karnataka, India, India

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Skills

Customer-Relationship-Management
Key Account Management
Operations Management
Project Management
Customer Support
Product Development
Account Management
Product Support
Strategy Development
Customer Experience Management
Customer satisfaction
Customer Relations
English Language
Software Development
Customer care
B2B
Product
Customer service
Management
Computer Science
Account management
Support
Information technology
Service Management
Application
Acquisition
Consulting
Technical Sales
Application Support
IT Application Management
Technical Sales Support
Web Administration
Business Contacts
Technology
Agile Development
Customer inquiries
IT Service Management
IT Troubleshooting
Service Delivery Management
ITIL Service Manager
Complaint management
IT Project Management
Leadership skills
Technical Knowledge
willingness to travel
Reliability
Leadership
Flexibility
ability to work under pressure
Professional experience
ambitious
Analytical skills
independent
Fast learner
willingness to learn
Motivation
Organizational skills
Team work
Enthusiasm
Creativity
Responsible
Intercultural competence
Communication skills
problem solving skills
Loyalty
Friendliness
Presentation skills
Negotiation skills
Empathy
open minded
Conceptual thinking
Personal responsibility
attention to detail
Decision Making
Customer orientation
Incident Management
Service Level Management
Technical Consulting
Contract Management
Service Desk
Key Account
Reporting
Help desk
People Management
After Sales Support
CRM Systems

Timeline

Professional experience for keshav kumar

  • Current 3 years and 1 month, since Jul 2023

    Service Manager

    WidasConcepts GmbH
  • 10 months, Oct 2022 - Jul 2023

    Leader Customer Solutions

    Unbxd by Netcore

  • 1 year and 2 months, Sep 2021 - Oct 2022

    Global Product Support Engineer

    Jumio Software Development GmbH
  • 2 years, Sep 2019 - Aug 2021

    Technical Support Engineer

    loginradius

  • 2 years and 6 months, Mar 2017 - Aug 2019

    Application Support Manager

    Jumio Software Development GmbH

Educational background for keshav kumar

  • 3 years and 2 months, Jul 2009 - Aug 2012

    Computer Science

    Symbiosis International University

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