Irena Yang

Implement marketing plan & marketing activities for brand development Work closely with internal departments and external agencies to ensure the smooth execution of marketing programs Involve in roadshow, launch event support Handle membership enquiries hotline and follow up Solicit joint promotions, manage A&P budget Handle SAP system and provide support to other user

Handle phone calls, mails, faxes from various parties (e.g. patient, solicitor, insurance company, government…) Process customer claims documents and satisfy their needs Maintain and update customer record and data Support administrative and clerical duties such as data entry, drafting correspondence, filing…

Course included Global Marketing; Culture and Organizations; Strategic Management and Leadership; Ethics.