Mag. Irina Dębowska
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Irina Dębowska
Incidents handling as 2L support; Deployments management to Stage and Production servers
Supported international external and internal customers; Registered issues reported by users; Analyzed customer issues, prioritized them and handled according to procedures. Monitored servers & applications performance; Created and updated internal knowledge base. Participated in service windows (Servers switch, running tests)
- 1 year and 3 months, Jan 2014 - Mar 2015
Customer Support Assistant
Guretruck sp. z o.o.
Prepared, updated and translated user manuals for software created by the company; provided software and website localization; acted as consecutive interpreter during business meetings; engaged in customers acquisition in Russian-, English- and German-speaking countries and building long-term relationships with customers; provided tachograph data analysis; prepared reports for legal defense.
- 1 year and 2 months, Nov 2012 - Dec 2013
Call Center Consultant
Guretruck sp. z o.o.
Provided: - road assistance to truck drivers stopped by the Police in the EU including fast fines payment; - documentation translation, - software and website localization; - consecutive interpretation between the language pairs: ENG↔RUS, GER↔RUS, POL↔RUS.
- 2 years and 1 month, Sep 2010 - Sep 2012
Assistant to Director
Prominvestbank
Ausbildung von Irina Dębowska
- Current 4 years and 8 months, since Oct 2021
Cloud DevOps Engineer
WSB University in Wroclaw
- 2 years, Oct 2013 - Sep 2015
Internal Security
Nicolaus Copernicus University in Toruń
- 3 years and 10 months, Sep 2007 - Jun 2011
Linguistics
Kyiv International University (KIU)
Translation
Sprachen
English
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
Swedish
A1-A2 (Grundkenntnisse)
Russian
C1 (Fließend)
Polish
C1 (Fließend)
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