Israel Montenejo

Actively involved from development to deployment of quality tracking e-tools / Proposing training concept to direct manager for each rollout / Preparing training modules in collaboration with the process owners / Leading e-learning development project / Planning trainings and organising logistics / Delivering trainings on a global level, with 10-15 participants in french or english / Extracting data from e-tools and providing KQIs upon management request

Providing process support to quality managers in french, english and german / Process support in the field of complaints, non-conformance, CAPA and changes / Writing quality system procedures and work instructions / Managing the life cycle of documents such as global procedures, standards, policies / Performing validation activities before the system go-live date / Reporting to validation manager identified system non-conformances

Organising interview logistics for recruitment of management positions (L2 / L3) / Ensuring availability of upper management for the interview of the candidates / Reporting the monthly head count to R&D department head / Maintaining the actual status of the R&D organisation chart

Book keeping and executing tax declarations for organisations and individuals / Drafting correspondence, filing and archiving of documents / Receiving clients, answering customers queries