Ivan Ironov
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ivan Ironov
- 3 years and 11 months, Jul 2013 - May 2017
IT Analyst
TE Connectivity
- Provide remote technical support for computer, network and mobile device problems and requests - Diagnose problems in a networked PC environment and application support - Provide technical assistance for network and server teams by monitoring and problem resolution
- 1 year and 10 months, Sep 2011 - Jun 2013
Customer Service Representative
Infosys BPO
- Technical support /in German and English/ Level 1 and 2 – iOS, CPU and cloud services - Provide technical support and customer service on smart phones and other telecommunication devices - Diagnose issues and resolve enquiries promptly - Educate customers on support options and the steps being taken to resolve their issues
- 2 years and 6 months, Aug 2008 - Jan 2011
Customer Relations Officer
United Bulgarian Bank
Identifying clients’ needs and requirements, promoting and delivering a wide range of banking/corporate finance products Managing customer relationships, including identification of potential and acquisition of new clients Processing credit applications, including credit analysis and preparation of credit proposals
Ausbildung von Ivan Ironov
- 11 months, Oct 2008 - Aug 2009
Marketing
University of Rousse
- 3 years and 11 months, Sep 2004 - Jul 2008
Marketing
University of Rousse
Sprachen
English
C1 (Fließend)
German
C1 (Fließend)
Bulgarian
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