Ivan Monteiro

Owned product strategy and roadmap for platform architecture consolidating 750,000 technical entities into 50,000 user-facing items. - Led 10-person cross-functional team without formal authority, aligning 3 product directors across platform, outreach, and content analysis verticals. - Built infrastructure now powering AI assistant and Microsoft 365 integration. - Defined the requirements for a REST API layer handling multi-tenant RBAC: user identity traced back to company, role, and regional context; lo

Improved internal operator efficiency through user-centered tool design and workflow optimization. - Led discovery and validation for workflow optimization initiatives - Optimized human-in-the-loop (HITL) workflows: removed unused features cluttering interfaces to enable faster content review cycles - Facilitated design collaboration between UX and Engineering teams to ensure solutions addressed actual user needs, not assumed requirements - Conducted user interviews across internal teams to inform new tool

Ensured data quality and reliability for customer-facing media content while maintaining compliance with data protection standards. - Maintained web content crawling solutions to ensure accurate data extraction from thousands of sources - Resolved technical issues affecting content quality while ensuring GDPR and CASL compliance—balanced user needs with legal requirements - Collaborated with global editorial teams to improve data offerings based on customer feedback and usage patterns Bridge role: Applied

Foundation for product management career: learned to translate data into insights and partner with cross-functional teams. - Developed databases and performed ad-hoc analysis answering product questions - Executed data cleansing and validation ensuring reliable user-facing information - Partnered with Product and Engineering teams to improve data management tools - Prepared sample data for algorithm and model training Key insight: Data quality directly impacts user experience—this understanding shaped my

Led quality assurance for content moderation across 4 European markets, supervising 115+ team members. - Conducted statistical and qualitative analysis to drive team performance improvements - Supervised audit teams across 4 markets, ensuring consistent quality standards - Trained and mentored 6 Subject Matter Experts, creating scalable training programs - Prepared data visualizations and reports communicating quality trends to leadership - Collaborated with Policy team to address systemic content moderati

Provided specialized expertise for content quality management: * Served on team responsible for auditing content manager reviews * Oversaw quality for a team of 12 content managers * Acted as language-focused point of contact between client and market-specific moderation team * Identified and escalated issues to internal Quality and Policy teams

Managed social media content with focus on user experience: * Managed social network content with emphasis on improving user experience * Collaborated with Quality Team to enhance company and client policies regarding end-user experience

• Reviewing music events, with special focus on contemporary and new music concerts.

• Sound-art collective, with focus on urban narrative, architecture, history, and the imaginary. The group blends elements of electroacoustic, electronica, noise, and soundscape to elaborate performances, installations and compositions based on historical and acoustic research.

• Oversight of a team of 4 people, under the coordination of the Lead Curators • Support in the production and marketing of events and concerts, including production of online video campaigns

• Management of a team of 10 people, divided in two groups – one responsible for the collective's activities, the other for the group's online magazine linda • Responsible for creating and managing activities, concerts and programs for the collective.

Management of international content; translation (pt/eng/sp); proof-reading of bilingual issues; management of delivery and publishing schedule.

• Assistant to Prof. Dr. Alexandre Lunsqui in the Contemporary Music Composition course, responsible for assisting undergraduates in music composition and research.

• Responsible for the creation of music history and music theory content for in-class and distance learning

• Responsible for the creation and implementation of guided visits to the Museu da Cidade de São Paulo and the Museu do Theatro Municipal

Dissertation undertaken on Karlheinz Stockhausen's "Der Jahreslauf" (1977, for gagaku orchestra), analysing how it mixes European and Japanese music traditions from a narrative, metalinguistic and intertextual standpoint.