Jacob Allan Jeyaraj

• Investigated and analyzed potential security and fraud risks, supporting compliance with transaction policies and contributing to improved fraud detection accuracy. • Assessed risk levels, identified suspicious trends, and communicated findings to management to support data-driven decision-making. • Improved team performance by creating and publishing weekly performance metrics reports, enabling data-driven adjustments that boosted productivity.

• Conducted a feasibility study for an online fashion community platform, evaluating tools, costs, and implementation options. • Analyzed the company structure and business model to align the platform with organizational goals. • Gathered and documented stakeholder requirements through interviews and workshops, ensuring alignment with project goals. • Created wireframes and mockups to visualize user journeys and support management to evaluate IT system options.

• Coursework: Software Architecture, Requirements Engineering, Software Testing, Artificial Intelligence

• Coursework: Project Management, Business Process Modeling and Management, Data Analytics, Business Intelligence