Jagandeep Kaur

Incident management- Level 1 support, Level 2 support , Level 3 support Change management - plan new changes to current prod environment. After testing it in UAT and SIT environment Problem management - to reduce the number of incident we do RCA and plan the major incident and report it to senior management to overcome with scenario may occur in future Share point - SharePoint administrator - providing access to users, create and manage the site and SharePoint migration to SPO

Incident management- Level 1 support, Level 2 support , Level 3 support Change management - plan new changes to current prod environment. After testing it in UAT and SIT environment Problem management - to reduce the number of incident we do RCA and plan the major incident and report it to senior management to overcome with scenario may occur in future Share point - SharePoint administrator - providing access to users, create and manage the site, SharePoint migration - migrate the sites to SPO.