James Otieno

With an excellent educational background in Computer Engineering and verifiable professional experience/ hands-on training in Network Active Device: Routers and Switches, Riverbed Optimization and Network Management Appliances, Tele-Presence Solutions, Fluke Netflow and Network Tracker, Network security; Cisco, Checkpoint, Dell, Fortinet etc, I have been opportune to work on various solutions cutting across different sectors of the economy, functional areas and business types.

 Provide advanced presales support for networking opportunities  Participating in client visits and calls with Sales team to secure Project bids.  Ability to understand the client's business objectives and technical needs  Assist Sales Specialists and Account Executives with presenting solutions to client.  Experienced in requirements gathering, implementation, configuration, pre-sales, end user training, demonstrations and post-sales support

Strategy; -Selection of appropriate products solution [Pricing, quality, features, critical advantages, integratebility] and provide an annual product solution roadmap plan. Product management:- Pricing, negotiation, minimum and maximum stock holdings, forecasts, Project manager/Customer Service agent and Sales Staff: - Responsible for Directing, Training and Technical aspects of sales and design including exhibitions, trade shows etc.

Site survey, Structured Cabling – UTP & Fibre, Network design and Solutions, Prepare bill of Materials for the project proposal, Tender pricing & document preparation for Projects, Project Management and Implementation, Provide consultation and design services, Determine scope and developing proposals, Provide Pre-Sales consulting support, Ensure all projects deliver a quality product on schedule with a completely satisfied customer, Develop high-level professional relationships with customer.

Working as a Technical Engineer. -Involved workshop maintenance, PC repair, Printers, and a variety of computer peripherals. - Lay networks depending on different topologies available from plans, structuring and configuration of routers and switches depending on the networking operating system to be used, also offering home based training and support to company customers.

Concepts of Information Technology, Microcomputer systems installation and maintenance , Analogue circuits fault diagnosis, Digital Electronics, Computers and computing, Micro-Computer Systems Installation and Maintenance, Security on the web, Working in a multi-user environment