Javidan Abdullayev

• Mentoring peer teams on process execution and reviewing documentations to satisfy quality assurance. • Designing database structure and data models via ERDs and edge case documentation to ensure alignment between business requirements and the unified data model. • Designing backend services architecture and defining API endpoints required for business processes • Coordinating Agile ceremonies (sprint planning, daily stand-ups, retrospectives) and tracking progress as Senior BA.

• Spearheaded the award-winning Paperless Signing Initiative, decreasing paper consumption by 70% and accelerating service delivery times by 3 minutes per customer through streamlined digital workflows. • Optimized banking processes (e.g., Account Opening, Credit Card Management) using BPMN 2.0 and Camunda, cutting operational costs by 20%. • Designed Real-Time Dispatching system, reducing queue wait times by 15% by providing daily 200+ remote services with automated algorithms for 20+ remote operators.

• Developed mobile banking app for 1M+ users, delivering 20+ features (e.g., Login, Transfers) with enhanced security and usability. • Optimized database designs with SQL, reducing development time by 50%. • Facilitated Google Pay integration, enabling secure NFC payments for 100,000+ users, with 95% UAT approval rate. • Modernized “Bolkart” feature with Google Maps API, increasing user base by 25% to 2.5 million through improved partner visibility.

• Delivered Workflow Management System, automating franchise approvals and cutting processing time by 3 workdays. • Developed Intermediate Warehouse System app, streamlining goods transfers for 400 admins and 30+ drivers, reducing handover time by 25%. • Elicited requirements via stakeholder interviews, delivering BRD, SSD and BPMN workflows for projects, accelerating delivery by 20%. • Standardized API documentation, accelerating development cycles by 35% and ensuring seamless UAT.

• Automated cost calculation processes, reducing errors by 90% across 1,000+ monthly calculations. • Established centralized master database, improving raw material tracking accuracy by 30% for 500+ inventory items. • Implemented ERP-driven workflows, cutting manual processing time by 25% for 20+ production staff. • Conducted needs assessments, delivering ERP solutions for 5 departments, enhancing workflow efficiency by 15%.