Jay Bodenhausen

+Support sales team to help prospects understand Contentful possibilities and differentiators +Understand prospect requirements, help validate these against platform, identify technical risks, and provide mitigation strategies +Create demos and assist with POCS to show how APIs solve problems and fit into prospect’s existing environment +Communicate customer needs and feedback to product, marketing, and sales +Collaborate with Customer Success team to ensure customers successfully implement and launch

·Provide technical support for new business and account management teams in customer interactions (presentations, demos, POCs, RFIs, etc.) ·Assess customers' strategic needs and uncover business requirements for solutions involving Urban Airship ·Work with Product Management, Product Marketing, and Customer Success to help identify market and product requirements based on experience

Work as a part of a team to design, develop, test, and maintain software for display, communication, navigation, and weather aviation products. Coordinate efforts between a variety of disciplines including mechanical engineering, electrical engineering, test groups, and manufacturing. Also very active in leadership opportunities such as company wide activity planning, college recruiting, mentoring, and representing the company at events and in groups in the local community.

Performed contract work at Xerox Corporation executing tests for new color printer products and documenting results.