Jennifer Chi

• Managed different projects based on clients’ demands • Participated brainstorm meetings to provide clients new online marketing strategies • Developed schedules and forms for projects that balance client and agency needs; proactively kept team informed of project status • Supported eMarketing, Creative and other departments as needed • Trained project coordinators • Created summary reports and presentations for completed online marketing programs • Managed and led internal team to create an online product

• Worked on the Genzyme account for the SYNVISC product by providing and assisting in strategic marketing ideas and projects • Coordinated and met with internal departments to provide marketing deliverables to the client • Participated in weekly status meetings with the client and internal departments about weekly deliverables • Prepared PowerPoint slides to present to the client marketing campaign’s results • Assisted in the preparation of internal documents such as request forms, estimates, action-needed

• Offered front line alumni support including responses to general queries, request for information, and access to library resources • Provided end-user support on internet-based alumni directory application • Assisted with planning and support for various areas related to formal alumni events, including alumni event registration, packet planning, preparation, and distribution

• Collaborated with different departments in order to collect artifacts and data to be put into a newly launched web-application software • Offered support in the software’s launch by testing it and entering all significant data into the software’s repository • Provided end-user support for the web-application software • Assisted with the update of Merck’s intranet IT Enterprise Architecture Web site • Reviewed and provided feedback on various training documents for the Enterprise Architecture department