Ing. Jeremias Richards

As Project Manager for Connected Services at TLAC, I lead and coordinate the end-to-end delivery of the program across several export markets in Latin America. My responsibilities involve managing cross-functional collaboration with internal TLAC teams—such as Software Development, Information Security, Strategy, Customer Experience, Dealerships, Manufacturing, Engineering & Development, Call Center, Finance, and Treasury. I also maintain close communication with stakeholders in each export country.

Project Manager for Disney Streaming on several Staff Augmentation Projects. Team size 30+. Project monitoring and controlling (5 projects, 30+ devs), staffing, and onboarding Statement of Work (SOW) and contract management Delivery management (Agile methodology, distributed team) Scope management, risk mitigation, and control Financial and P&L management (forecast budget/cost and billing)

Leadership of IoT solution implementations for customers Project planning, monitoring, and control Continuous internal improvement process Weekly project report meetings to inform stakeholders, clients, and management

Customer Service operations data analysis for more than 13k monthly service cases Continuous Improvement Process Leadership and Process Automation Detection of improvement opportunities Weekly and monthly presentations with LATAM South Hub Operations Management

Double Master Program in Energy Technologies between Karlsruher Institut für Technologie (KIT) and Instituto Tecnologico de Buenos Aires (ITBA) Renewable energy Energy efficiency Electric Mobility Electric Market