Jerome Santoni

Serve in a key role in growing the company 3x in the next 2 years by strategically partnering and winning 3 IDIQ’s worth $77 billion. Authored the challenging complex Veterans Administration Federal Supply Schedule Service (FSS) application which allows the Government to sole source services to the company. Launched a project management office (PMO) best practice for sales and service delivery model to handle growth, standardize processes, improve organizational effectiveness, and reduce risks.

2007 to 2010 & 2017 to 2020 Responsible for assisting clients with strategy creation and implementation, directed tangible innovation, and optimized new and existing business processes. Additionally, Performed M&A Phase-0 Outsourcing Scope Analysis for a Fortune 500 company. - Scope of duties consists of leading a 40+ member cross-functional team that achieved business and technical results of a $2.7 billion DHS proposal. Won a $4 billion IDIQ US Army contract as a vital business development team member.

Managied a $65 million yearly contract, $60 million annual budget, 3 direct/493 indirect reports, including 40% SWaM (16 subcontractors), 186 vehicles, and 4,000+ intelligent devices. Oversight of PMO and program execution for complex multi-functional 24/7 operations encompassing risk, RCA, developing corrective plans and metrics designed to complete a late SaaS AI software project, and established a policy-based security platform while simultaneously strengthening CX, governance, and service delivery.

Charged with transforming North American operations rhythm of business (ROB), including oversight of an $11 million budget, investment opportunities, market analysis, knowledge management, deal learning, partner management, mentoring, IT systems, revenue fidelity, and key performance indicator (KPI) business health reports. Reported business results and trends to senior NA leadership and mentored 8 direct reports. Revenue grew from $800 million to $1.2 billion with new sales management leadership.

Created and led initiatives in a cross-matrixed structure with ~200 sales leaders, which grew new or existing lines of businesses and their respective portfolios by including a broader cohesive set of customer-understandable solutions. Collaborated with customers and stakeholders (including strategic Partners Cisco, Ariba, i2) to create a comprehensive vision and strategy and inspire teamwork/accountability to deliver sustained business results. Pipeline grew $362 million (19-fold), 20% annual growth.