Marius Dorsch

Angestellt, Senior Principal Customer Success Manager, salesforce.com Germany GmbH
Frankfurt am Main, Germany

Fähigkeiten und Kenntnisse

Customer Success
AI
SaaS
CRM
Consulting
Key Account Management
Beratung
Digital Marketing
Marketing Automation
Salesforce Data Cloud
Salesforce Marketing Cloud
Salesforce Sales Cloud
Salesforce Service Cloud
Pardot
Adobe Analytics
Web Analytics
Projektmanagement
Produktmanagement
Marketing
Sales
Innovation
Internationailtät
Entrepreneurial Spirit
Teamplayer
Humor
Interkulturelle Kompetenz
Analytisches Denken
Strategisches Denken
Leadership Skills
Kreativität

Werdegang

Berufserfahrung von Marius Dorsch

  • Current 1 year and 10 months, since Aug 2024

    Senior Principal Customer Success Manager

    salesforce.com Germany GmbH
  • 2 years and 6 months, Feb 2022 - Jul 2024

    Principal Customer Success Manager

    salesforce.com Germany GmbH

    - Responsible Success Manager for the largest Marketing Cloud customer in Germany - Focus on expanding our strategic partnership with 3 high-profile enterprise customers

  • 1 year and 6 months, Aug 2020 - Jan 2022

    Senior Customer Success Manager

    salesforce.com Germany GmbH

    - Responsible Success Manager for a portfolio of strategic enterprise accounts in the retail sector - Focus on increasing business value, adoption and enablement for our Marketing Cloud customers

  • 1 year and 10 months, Oct 2018 - Jul 2020

    Senior Consultant

    Deloitte

    Fokus auf Salesforce CRM Projekte - Sales, Marketing, Service, Analytics

  • 1 year and 3 months, Jun 2017 - Aug 2018

    Digital Marketing Manager

    Vodafone GmbH

    Areas of responsibility: - Marketing Automation & Lead Scoring (Salesforce Marketing Cloud & Sales Cloud) - Demand Generation, Customer Journeys & Campaigns (Salesforce Marketing Cloud) - Web Analytics (Adobe Analytics) - Content Marketing - Digital Product Launches

  • 2 years, Jun 2015 - May 2017

    Marketing Management Programme

    Vodafone GmbH

    In-house Marketing Consultant across projects in the following fileds: - B2B Digital Marketing - B2C Digital Marketing - Strategic Pricing & Proposition Development (London, UK) - Strategic Sales - Strategy-Innovation - Customer Experience

  • 6 months, Oct 2014 - Mar 2015

    Projekt- und Produktmanagement BMW i3/i8

    BMW Group
  • 3 months, May 2014 - Jul 2014

    Quality- und Performancemanagement

    Deutsche Bank AG
  • 3 months, Jan 2014 - Mar 2014

    Marketing / Sales (Schwarze Dose, Arizona Iced Tea, Illy Issimo Coffee)

    Calidris 28 / Sydney, Australien

  • 3 months, Sep 2012 - Nov 2012

    Entrepreneur in Residence (Juvalia & You, Gymondo)

    Springstar Start-Up Inkubator / Berlin, Deutschland

Ausbildung von Marius Dorsch

  • 1 month, Aug 2022 - Aug 2022

    Managing Sales Teams & Distribution Channels

    Harvard Business School

    Immersive on-campus living-learning experience with 56 executives from 27 countries and 21 industries Boston, USA

  • 3 months, May 2020 - Jul 2020

    Mastering Digital Marketing: SEM, SEO, Social Media and Beyond

    London Business School

  • 1 month, Jan 2014 - Jan 2014

    M.Sc. Global Business

    Georgetown University / Washington D.C., USA

    Study Exchange während Master

  • 1 year and 2 months, Sep 2013 - Oct 2014

    M.Sc. International Management

    ESADE Business School / Barcelona, Spanien

    International Marketing Strategies, Strategic Management, Key Account Management

  • 5 months, Feb 2011 - Jun 2011

    B.Sc. Economics, Politics, Philosophy

    Yonsei University / Seoul, Süd-Korea

    Auslandssemester während Bachelor

  • 3 years, Sep 2009 - Aug 2012

    B.Sc. General Management

    EBS Business School / Oestrich-Winkel, Deutschland

    Innovation & Entrepreneurship, Strategic Consulting, Accounting

Sprachen

  • German

  • English

  • Spanish

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