Jessica Huelgas

Global professional services, project management & business development consultant responsible for assuring the successful implementation of software solutions related to forecasting, supply chain, & business intelligence. Team Leader responsible for project management directly at customers sites in Latin America (Mexico, Brazil, Chile, Argentina and Panama), Europe (Greece, UK, Turkey, Spain, Portugal, Italy, Netherlands, Poland & France) and APAC(Singapore, Malaysia, Australia and New Zealand)

Leading, managing and coordinating approved projects with internal & external organizations. Project execution and goal attainment. Participating in business development studies and analysis. Defining requirements & resource parameters. Ongoing tracking, measuring and reporting of project status. Identifying critical path items and ensure appropriate visibility & action on these items, escalate unresolved issues appropriately through management chain. Rollout activity support.

Analyzed and evaluated business requirements, processes & VOC. Short-listed international logistic companies for responding to RFP. Defined Time Table, milestones, involved parties in and out of Mexico, as well as roles and responsibilities by party. Assured all deliverables were handled on time. Supported by troubleshooting operation problems and escalating them to responsible areas in and out of Mexico.Coordinated high performance teams between USA, Mexico, Brazil and Colombia.

Identified requirements on key markets and business partnerships in Mexico for exports, procurements, joint ventures, and other business alliances. Planned and developed background studies and market research for contact lenses, analyzing economy, market, distribution channels, competitors, potential partners/customers and opportunities in Mexico. Managed logistics for import/exports with customs agents in Mexico on behalf of enterprise customers. Developed relationship with key contacts.

Analyzed next to application managers market needs to be fulfilled with Nextel Online Solutions Portfolio. Contacted new potential developers and negotiated. Created Toolkits (demo accounts and applications demo scripts) for trials, presentation. Supported and trained Customer Care, Data Team and Data Consultants on J2ME & WAP applications. Coordinated commercial proposals development defining roles and responsibilities between NOL and developers. Developed Service Level Agreements and Escalation Plans.