Jessica Llanos Vargas

Bis 2020, Agile Project Lead, Roche in Chile
Santiago, Chile

Skills

Management
Logistik
Kommunikation
Projektmanagement
Business Development
Prozessoptimierung
Team leadership
Négociation
Business Process Management
Process Optimization
Project Management
Program Management
Communication skills

Timeline

Professional experience for Jessica Llanos Vargas

  • Current 5 years and 4 months, since Apr 2020

    Head of General Services

    Colmena Golden Cross

    Technical and disciplinary management of 14 FTE. Executive responsible for the areas of warehouse logistics, communication with clients, and basic services for the 52 sites throughout the country. Definition, monitoring, and reporting of SLA (Service Level Agreement) of all providers. Inventory management: stock policies and monthly demand forecasts. Process optimization and updating of the quality manual. Continuous staff development, training, and evaluation.

  • 6 months, Aug 2019 - Jan 2020

    Agile Project Lead

    Roche in Chile

    Responsible for the promotion, education, and adoption of the agile methodology as a basis for conducting processes and strategic projects. Training of all staff, facilitation of collaborative activities, and alignment of the teams' mindset to transform the organization's culture. Definition of indicators to improve the “time to market” metric and optimize the level of customer service, reaching patients with faster health solutions.

  • 1 year and 1 month, Oct 2016 - Oct 2017

    Project Manager Latin America

    Becton Dickinson in Chile

    Overall responsibility for operational change projects in the Latin America Shared Service Center (LASSC) Identification of operational inefficiencies and creation of process improvement plans. Evaluation and management of the scope and control of the operational and economic impact of the projects. Evaluation and analysis of the productive capacity of LASSC and determination of the adequate headcount (FTE). End-to-end planning until process stabilization. Training of multi-area teams.

  • 2 years and 5 months, Jan 2014 - May 2016

    Project Implementation Lead

    Assurant Solutions

    Planning and implementation of strategic projects for new clients and/or new products. Evaluation of the optimal headcount for the development, launch and commercialization in the market of new products. Leadership in the coordination of multi-area teams, locally and internationally. Focus on business efficiency, customer service and optimization of processes. Development of management systems in order to meet quality standards, and internal audit requirements.

  • 3 years, Dec 2009 - Nov 2012

    Head of Operations

    Vida Camara Seguros

Educational background for Jessica Llanos Vargas

  • 7 years and 7 months, Mar 1999 - Sep 2006

    Industrial Engineering

    Universidad Católica del Norte

Languages

  • Spanish

    First language

  • English

    Fluent

  • German

    Basic

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