Jessica Reusing

- Leading cross-entity organization, IT, and technology projects - Created a digital representation of the global project landscape and provided strategic and operational support to project teams - Development of an Excel tool for the quantitative and standardized project size/complexity assessment.

Rethink Robotics - Part of the United Robotics Group - Led the Customer Care & Office Administration team (three employees) - Managed projects within business operations, supported by two working students - Served as the primary contact for IT-related matters, coordinating with the parent company's IT department and external IT service provider

- Developed and introduced a concept for conducting feasibility studies based on scientific standards. - Provided sales support and technical consulting for optical inspection systems to a dedicated key account. - Qualified leads and managed, maintained, and expanded customer relationships. - Designed and implemented a process for creating service cases using Salesforce

- Order Processing: Managed the end-to-end order process from quotation to invoicing for customers in the EMEA region. - Process Optimization: Contributed to the optimization of processes, primarily involving the integrated systems Salesforce (CRM) and Oracle (ERP).