Joachim Moessner

ServiceNow is the leading Enterprise Service Management suite, the platform to digitalize and automate your processes with the power of GenAI. My team of Solution Consultants supports the Enterprise Services segment (Financial Services, Telco/Media, Energy, Transportation/Logistics) and the General Business (Mid Market) in Germany. Our mission is to consult our customers in their decision making by matching their use cases with the capabilities of our NOW platform.

Solution Sales Lead for Public Sector Germany incl. NPO. Initially for Datacenter solutions, from 2019 across all solutions: Azure, Security, Data/AI, Modern Work (incl. Surface devices), Business Applications - a team of 25+ Solution Specialists.

Services Sales Lead (Consulting, Support) for Public Sector Germany with 10+ Sales Executives.

Services Sales Lead (Consulting, Support) for FSIS (Banking, Insurance, Professional Services) and C&M (Communication, Media) in Germany with 8 Sales Executives.

Business Planning, Forecasting, Reporting, Processes & Tools of Microsoft's Enterprise Services Sales organization

Owning the P&L (budget, planning, forecasting, financial transactions, etc.) for the German Services organization.

• Accountable for business processes, systems and compliance • Drive financial planning, forecasting and reporting • Operational responsibility for an organization with more than 200 employees • Strategic Resource Management

• Strategic Resource Management (capacity and skill planning for 240 Consultants, Solution Architects and Project Managers) • Partner Management • Portfolio Planning and Delivery Mix (Right-Shoring) • Resource Management Processes (Labor Planning, Labor Tracking & Vouchering, Staffing Processes)

• People Management for about 20 employees • Financial and administrative responsibility for customer projects within the HP business units Consulting & Integration, Outsourcing Services as well as Network Services • Project Controlling including order entry, invoicing, cost accounting as well as revenue and cost recognition according to HGB and US GAAP and cost center controlling • Implementation of an offshoring hub in Chennai/India with about 15 pe

• Management of customer service, contract administration and accounts payable accounting including processes and compliance (commercial, legal and tax) • People Management for about 25 employees in 6 different locations all over Germany • Support the implementation of a centralized contract administration in the EMEA headquarters in Dublin/Ireland

• Administrational and sales processes and systems in the German leasing business unit • Customer contact for admin related topics, i.e. support sales in the design of new customer engagements (contract admin, invoicing, asset management)

Controlling & Applied Informatics