Joana Sousa

• Social media management; • Creative design of materials such as booklets, presentations and flyers; • Copywriting of the website's content; • Development of Campaigns for special days and holidays; • Establishment of close links between the organization and media; • Offer support in the implementation of new services (Drive-In & Home Delivery) and the management of the respective communication; • Make sure the hotel and the restaurant are present on the main online booking platforms.

Providing quality care to all the Casino’s customers in all the communication channels; Creation of a manual with several actions on how to communicate with each client effectively; Identify and report possible mistakes in the customer experience and find solutions to improve them by working closely with the IT team.

• Responsible for planning, producing and executing the content for the brand’s communication channels: website, social networks, email and blog; • Offer key support during new product launches and manage the respective communication; • Development of key partnerships between the brand and the press/celebrities/digital influencers/other brands; • Communication and planning of events such as the Pop-Up stores; • Development and implementation of the "In Her Shoes" digital campaign.

• Content creation of materials such as booklets, flyers, merchandising and digital presentations; • Establishment of closer links between AIESEC and universities, companies and job fairs; • Event planning and the corresponding promotion to increase visibility and sign-ups.

• Content creation for the agency's social media channels; • Development of videos for the agency’s YouTube channel; • Establishment of the appropriate online campaign channels; • Development of a Google Ads campaign;